Lesson: When you don't know, you distract.

If you find yourself in a situation that confounds you, the fastest way to hide your insecurity is to ask detailed and self-contradicting questions. Chances are, the person presenting has no clue either and will be so defensive that your lack of knowledge is covered up.

Cyn and I were at a client's today and one of the suits asked her a question I didn't brief her on (I'm like her personal Cliff Notes, only in heels), I recovered quickly and diverted the focus with a bunch of random technical details. It was a close call. Next time, I'll be sure not to get the assistant fired before she can transition all the account information. I hate it when I have to do work.